Frequently Asked Questions

Simply tap the screen to wake machine, select your product , and complete your purchase with card or mobile payment. Your product will be dispensed in the bottom left-hand corner of the machine.

We do not issue refunds or exchanges if you are simply unhappy with the flavor, style, or type of vape you selected. Please make sure to carefully review your choice before completing your purchase.

If your card was charged but you didn’t receive your product, please fill out the form below. We’ll review your transaction and resolve the issue promptly.

We accept all major credit/debit cards and most mobile payment options (Apple Pay, Google Pay, etc.).

Yes. All products come from licensed wholesalers.

For health and safety reasons, we cannot accept returns on vape products once purchased. Refunds are only issued for failed transactions or non-dispensed products.

For urgent matters, call the customer support number listed below.